- Bath & Shower
We recommendBody Gel Polisher2 in 1 cleanser and scrub
- Face Care
- For Home
- Last Chance
- Special Collections
- Christmas 2018
- Gift Boutique
General Use of Our Website
Purchasing a product via our website
Availability of our Products
Description of our Products
Delivery and non-delivery
Next Day Delivery
Delivery within next working day delivery- For all orders to UK addresses placed before 12pm Monday - Friday will be dispatched on the same day and delivered the next working day. Orders placed between Friday after 12pm - Sunday will be delivered on Monday.
1. Customers dissatisfied with any product may return it and/or may choose other product within the limit of the value of the returned product, provided that the following terms and conditions are complied with. In all cases, the return shipping costs will be borne by customer.
2. Customers may return the products purchased only in their original packaging within maximum 30 business days from their receipt. The ordered product will be returned in the same condition as when it was delivered, having the same label attached, the original packaging, and together with the accompanying shipping documents. We will reimburse the value of the product within maximum 30 days from the return date.
3. If you choose to exchange the ordered products, the new order will be processed and shipped within maximum 30 days from return of the products ordered. Any differences in price will be reimbursed within maximum 30 days from return of the ordered products.
In all the above mentioned cases, the return shipping costs will be borne by customer.
The products must be returned in a saleable condition (including undamaged packaging) at the following address:Sabon UK,38 Neal Street, London WC2H 9PS
4. The goods will be deemed returned when actually received by us.
Exclusions and Limitations:
Orders from customers located within the UE, but outside the jurisdiction of this website
This website being a .uk website, in order to finalize your order, we thank you to simply contact our customer service at the below phone number and/or email:
Our customer service will then finalize and execute your order. We remind you that our commercial documents (such as the invoice) will be sent to your attention in English and that the purchase of our products is governed by XX law (insert law of the country governing the Ts and Cs of the website) and the terms and conditions of this website.”
Not withstanding anything set out in these terms and conditions, we will not be liable for any failure or delay in performance of our obligations if it is due to an event beyond our reasonable control, including, without limitation, acts of God, war, industrial dispute, courier delay, fire, flood, tempest or national emergencies. If so delayed we will be entitled to a reasonable extension of time for performing our obligations. Any dates we specify for the delivery of products are only approximate and we shall not be liable for any losses, damages, charges, costs or expenses caused by any delay in delivery of the products.
Your use of the Website and the content in its entirety, grants no rights to you in relation to our intellectual property rights (“IPR”) or the IPR of any third parties. We own or are licensed to use all IPR existing in, or in relation to, the Website and its contents. All rights and IPR in or relating to any third party content, branding, logos and registered and unregistered trademarks are owned by such third parties or their licensors.
You are permitted to download and print content from the Website solely for your personal use. Website content must not be copied or reproduced, modified, redistributed, used or otherwise dealt with for any other reason. You are specifically not entitled to use the content of the Website for commercial exploitation in any circumstances.
These terms and conditions constitute the entire and only agreement between us.
Other than the information on our website and the information supplied with each product you acknowledge that you have not relied on any statement, warranty or representation given in relation to our products (whether given by us or a third party).
Customer Care / Complaints
If you have any queries or complaints regarding your purchase from our website you can contact us via our contact us page.
We will endeavour to answer all your queries as soon as possible.
Information about Sabon Limited
This website is owned and operated by Sabon Limited and is registered in England and Wales under the registration number 9060473
Our registered office is at 2nd Floor 167-169 Great Portland Street London W1W 5PF
Our registered company number is 9060473