Payment Methods

Payment

 

  1. Payments are accepted on most major credit or debit cards via our secure server. All orders are positively credit card sanctioned prior to dispatch. We can accept no responsibility if your order is delayed or cancelled as a result of incorrectly supplied payment details.
  2. Credit and debit card numbers are encrypted when your order is placed and are not held in clear text on any web site. All card and payment details are securely processed and we do not see any of these details, we simply receive confirmation that your transaction has been authorised with your nominated card provider.
  3. Please note that the payment will show on your statement under “SABON Products”

 

Your Invoice

 

  1. All products are supplied with a full invoice giving a description of the products purchased and the price paid, including VAT.

 

Shipping Policy

Delivery and non-delivery

  1. Delivery within 3-5 working days
  2. Delivery fee for purchase below £50 will be £5
  3. Free delivery for purchase above £50
  4. Please note during Christmas and New Year delivery could take longer than usual due to the increase in deliveries. We will endeavor to do our best to ensure your purchase reaches you on time.
  5. Deliveries are made using My Hermes and we are able to track your purchase should it not be received by you. Please contact us if you have not received your product and we will be happy to help.

  

 

Customer Service

Email: service@sabonuk.co.uk 

Tel: 020 7240 8276

Monday to Friday: 9AM–5PM

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